HelpGrid

Wilmington, Delaware

About HelpGrid

HelpGrid

It’s time to start exceeding your customers’ expectations. Get 24/7 turnkey contact center outsourcing solutions, customized to your specific needs, that turn your customers into enthusiastic brand advocates.

TRUSTED BY CUSTOMERS IN 8 COUNTRIES TO EXCEED THEIR EXPECTATIONS Established in 2015, HelpGrid’s handles thousands of orders per day, equating to more than 1 million minutes per month with unparalleled cloud-based, scalable, fully customized customer service solutions, deeply evaluated and highly trained customer service champions, and a fanatical commitment to exceeding your expectations.

HOW WE HELP YOU PROVIDE A SEAMLESS CUSTOMER-CENTRIC EXPERIENCE ACROSS ALL CHANNELS – Customer service operations are customized to your requirements, so you can start where you are and scale as you go – Get weekly check-ins during implantation and quarterly reviews after that, so you can always stay on top of the data – Scalable workforce management – including 24/7 availability and 100% uptime – so your needs are always met fast – Quick implementation, with quality-focused compensation and training, that turn customers into brand advocates – Seamless omnichannel solutions that reduce customers’ efforts

READY TO START EXCEEDING YOUR CUSTOMERS’ EXPECTATIONS? Schedule your free consultation at support@helpgrid.com, and let's figure out how to turn the customer service you provide into a competitive advantage.

Available Jobs

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Industry
IT Services
Company size
51 - 200 employees
Founded in
2015
Location
Wilmington, Delaware