The role of an Appointment Setter at BruntWork
Schedule: Monday-Friday 10:00am – 10:00pm Eastern Standard Time, Shift System, 20 hours a week.
Client Timezone: Eastern Standard Time.
Client overview
This is a fast-growing coaching business operating in the health, nutrition, and weight loss space, helping clients achieve meaningful lifestyle transformations. The company runs a high-volume lead generation operation with a steady pipeline of warm prospects who have already engaged with their products and programs. With a structured sales process and a strong focus on conversion, this team is scaling quickly and building out a dedicated appointment-setting function to support continued growth.
Job description
As an Appointment Setter you will play a direct and measurable role in driving revenue by connecting with warm, engaged leads and guiding them toward booked coaching calls. You will own your pipeline end-to-end — reaching out via phone and text, building genuine rapport, logging every interaction in GoHighLevel, and consistently hitting your daily targets within a focused four-hour shift. This is a role where your effort translates directly into results, and where a disciplined, empathetic approach makes all the difference for clients who are ready to take the next step in their health journey.
Responsibilities
- Contact warm leads who have already purchased or downloaded products to build rapport and schedule follow-up coaching calls
- Follow up with assigned leads over a seven-to-ten-day period via phone and text through GoHighLevel
- Log all call activity, lead status updates, and notes accurately within the CRM to maintain a complete client journey
- Prioritize outreach based on lead tags such as purchase value and recency to maximize conversion opportunities
- Deliver weekly and monthly performance reports covering call volume, booking rates, and closing percentages
Must-have requirements
- Proven experience in appointment setting, warm calling, or inside sales roles
- Familiarity with CRM platforms such as GoHighLevel for lead management and follow-up tracking
- Empathetic and driven communication style, particularly when speaking with women about health and weight loss goals
- Strong ability to build rapport quickly over the phone and guide conversations toward a scheduled appointment
- High level of self-discipline and accountability to meet daily call targets within a focused shift
Nice-to-have requirements
- Bonus if you have prior experience in a health, wellness, or coaching industry environment
- It helps if you have experience managing multi-touch follow-up sequences across phone and SMS channels
- Bonus if you are comfortable working across both morning and evening outreach windows to align with lead availability
Why join this team
- 100% remote role — work from anywhere with a reliable internet connection
- Part-time schedule (four hours per day, Monday to Friday) offering strong work-life balance with potential for expanded hours
- Work with warm, pre-qualified leads — no cold calling required
- Structured shift system ensures clear expectations and consistent daily workflow
- Be part of a mission-driven business helping people achieve real health and lifestyle transformations
- Long-term engagement opportunity with a growing company actively investing in its sales team
To learn more about BruntWork visit their website
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