Business Analyst
About Leadex Systems
Leadex Systems is a niche software consulting company and a long-time MuleSoft partner. We provide best-in-class API Management solutions in the Middle East and Europe. Our team of 66 like-minded professionals combines technical expertise with domain knowledge in digital banking, finance, and e-commerce. We embrace proactiveness, continuous learning, team spirit, and commitment to customer success.
Position Summary
We are looking for a skilled Business Analyst to join our team and support a Salesforce-based FinTech project. The ideal candidate will bridge the gap between business needs and technical implementation, ensuring that product requirements are clearly defined, understood, and successfully delivered.
Responsibilities
- Gather, analyse, and document business requirements from stakeholders in the FinTech domain.
- Translate business needs into detailed functional and non-functional requirements for the Salesforce platform.
- Collaborate with developers, QA engineers, and product owners to ensure accurate implementation of requirements.
- Conduct workshops, interviews, and process analysis to identify gaps and propose solutions.
- Develop user stories, acceptance criteria, process flows, and wireframes as needed.
- Maintain clear communication between business stakeholders and technical teams.
- Stay updated on Salesforce capabilities and FinTech industry best practices.
Skills and Qualifications
- Proven experience as a Business Analyst in Salesforce-related projects (Sales, Service, or Financial Services Cloud experience preferred).
- Strong knowledge of the FinTech industry: payments, digital banking, lending, or related financial services.
- Solid understanding of business processes, workflows, and data management.
- Experience creating documentation (BRD, FRD, user stories, process maps).
- Excellent communication, stakeholder management, and facilitation skills.
- Strong analytical and problem-solving abilities.
- Advanced English (both written and spoken).
Nice to Have:
- Salesforce certifications (e.g., Salesforce Administrator, Business Analyst, Financial Services Cloud).
- Experience working in Agile/Scrum environments.
- Familiarity with integrations and APIs in Salesforce.
We offer
- Flexibility in terms of location to work from: we consider applicants from all locations.
- Flexible work schedule.
- 21 days of vacation.
- 5 sick days.
Let’s get to know each other!
To learn more about Leadex Systems visit their website
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