The role of a CRM manager at Growe Talents
Our client is an international online gaming company focused on delivering engaging and innovative gaming experiences, leveraging modern technologies to provide high-quality products and services for a global audience.
Perfect for those who aim to:
- Develop and execute CRM strategies for casino and sports betting brands, managing the full customer lifecycle;
- Lead planning and analysis of promotional campaigns aimed at player acquisition, activation, retention, and reactivation;
- Build and maintain advanced customer segmentation strategies based on behavioral and transactional data;
- Design, execute, and evaluate A/B and multivariate tests to optimize CRM performance;
- Oversee multichannel campaign execution (email, SMS, push notifications, auto calls);
- Collaborate with design, content, and product teams to deliver high-quality, on-brand promotional materials;
- Develop and refine automated player journeys and customer retention funnels;
- Plan monthly promotional calendars, including gamification mechanics and bonus campaigns;
- Track and analyze key CRM KPIs on a daily, weekly, and monthly basis;
- Improve customer engagement and communication metrics based on data insights.
Experience you’ll need to bring:
- 3+ years of CRM experience in the casino and sports betting industry;
- Proven expertise in developing segmentation strategies and personalized communication;
- Hands-on experience with email, SMS, push, and other CRM channels;
- Strong understanding of bonus mechanics, player journey funnels, and engagement tactics;
- Advanced analytical skills; ability to draw actionable insights from large data sets;
- Familiarity with CRM platforms;
- Experience with gamification platforms or engagement tools (e.g., quests, challenges) is a plus;
- Upper-intermediate or higher level of English (both written and verbal).
It’s a perfect match if you have those personal features:
- Attention to detail and organizational skills;
- Ability to think creatively, strategically, identify and resolve problems;
- Good communication and collaboration skills;
- Proactive attitude and ownership mindset to independently manage and optimize campaign performance.
Our clients offer competitive benefits to support your professional and personal growth, including:
- Health & Wellness Focus;
- Global Medical Coverage;
- Growth Opportunities;
- Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
- Performance-Driven Rewards;
- Dynamic Work Environment.
Apply, and let your growth journey begin.
To learn more about Growe Talents visit their website
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