The role of a Learning Program Coordinator at Sumsub
Sumsub is a leading full-cycle verification platform that enables scalable compliance. From identity and business verification to ongoing monitoring, our platform adapts to different risk appetites and market demands, ensuring global compliance. It allows customizing analytics and workflows with a no-code interface.
Over 4,000 clients — including Bitpanda, Wirex, Avis, Bybit, Vodafone, Duolingo, Kaizen Gaming, and TransferGo — trust Sumsub to accelerate growth, prevent fraud, and maintain compliance worldwide.
We are seeking a motivated and proactive Learning Program Coordinator to own our learning ecosystem. You will bridge employee growth needs with high-quality educational solutions, ensuring all training initiatives deliver measurable value.
Success in this role means ensuring that training providers meet our high standards, employees are consistently engaged, and the company’s skill gaps are being quantifiably closed.
What You Will Be Doing:
- Serve as the primary point of contact for all communications with learning schools (e.g. language schools).
- Regularly review and optimize learning program offerings based on employee feedback and company needs, track employee participation and progress, gathering feedback for continuous improvement.
- Process and respond to individual Learning & Development requests.
- Create, curate, and manage a comprehensive professional knowledgebase using materials from internal and external training events.
- Ensure resources are up-to-date, easily accessible, and relevant to employee needs.
- Use data-driven insights to prepare and deliver detailed reports on L&D program effectiveness, including language training, public speaking, and other initiatives.
- Maintain a system for tracking and evaluating L&D activities to ensure alignment with company goals.
About You:
- 2+ years of experience in Learning and Development or a similar HR/Training role
- English language proficiency at C1+, knowledge of any other language is a plus
- High level of autonomy and a strong sense of ownership over projects
- Excellent communication skills with the ability to manage multiple stakeholders
- Understanding of instructional design and adult learning principles is a plus
- Experience managing external vendors or the ability to quickly learn the process
- Analytical mindset to evaluate training ROI and program metrics
What We Offer:
- Remote-first, trust-based culture. Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
- True flexibility. We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
- Extra time off. Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
- Work that matters. Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
- Compensation. We offer fair and transparent pay, benchmarked to the market.
- Truly global. We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
- Growth built in. Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
- Team offsites. Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
- Getting you set up. We make sure you have access to the tools and hardware you need to do your work well.
- Friendly by design. Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.
The hiring stages: TA screening -> Hiring Manager Interview -> Final Interview (Case Discussion).
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
If this sparks your interest, we look forward to seeing your application!
To learn more about Sumsub visit their website
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