The role of a Property Management Admin Assistant at BruntWork
Our client is looking for a professional and organized Administrative Assistant to handle main line phone assistance, work order management, and general administrative support. This role is critical in ensuring homeowners receive timely information and that property maintenance tasks are tracked and completed efficiently.
Client Overview
Based in San Diego, California, the client is a property management firm that offers comprehensive support for homeowners associations (HOAs), ranging from financial-only services to full-scale community management.
Schedule
- Monday – Friday, 09:00 AM – 05:00 PM PT, with a 30-minute paid break (40 work hours per week)
Responsibilities
- Main Line Phone Assistance: Professionally and courteously handle incoming calls from homeowners; address inquiries and provide relevant information; direct calls to appropriate team members and document all interactions in the CRM system.
- Work Orders Management: Receive and process work orders submitted by homeowners; ensure accuracy and completeness of information; follow up to ensure timely completion and homeowner satisfaction; and maintain an organized ticketing system.
- Administrative Support: Assist the team with various tasks including data entry, file organization, and document preparation; coordinate with stakeholders to schedule meetings, arrange appointments, and manage calendars.
Requirements
- Proven experience in providing administrative support
- Proficiency in Microsoft Office Suite and online collaboration platforms
- Excellent verbal and written communication skills in English
- Strong organizational and time management skills to handle multiple tasks and prioritize effectively
- Ability to work independently with minimal supervision and demonstrate initiative
- Strong attention to detail and accuracy in completing tasks
- Professionalism and exceptional customer service skills
Qualifications
- Familiarity with homeowners associations (HOAs) or property management (Preferred)
Independent Contractor Perks
- Permanent work from home
- Immediate hiring
- Health Insurance Coverage for eligible locations
Note
Please click the “Apply” button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.
To learn more about BruntWork visit their website
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