The role of a VIP Account Manager at Growe Talents
Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.
Perfect for those who aim to:
- Build and develop long-term relationships with VIP clients;
- Manage and grow a portfolio of high-value users;
- Deliver a personalised, high-touch client experience;
- Drive client engagement, retention, loyalty, and activity;
- Understand player behaviour and identify opportunities for growth;
- Work with client insights to improve the VIP experience;
- Collaborate with cross-functional teams in a dynamic iGaming environment;
- Contribute to business expansion and the development of new markets.
Experience you’ll need to bring:
- 1-3 years of experience in Account Management, VIP Management, Customer Success, Retention, Sales, or similar roles;
- Experience in iGaming or understanding of client retention, lifecycle management, and VIP player behaviour;
- Ability to manage several VIP clients simultaneously, work with client activity data, and act on insights;
- Upper-Intermediate or higher English level and fluent Ukrainian;
- Hungarian language will be a plus.
It’s a perfect match if you have those personal features:
- Customer-centric mindset and ability to build trust with clients;
- Strong communication, negotiation, and relationship-building skills;
- Proactive, self-driven, and results-oriented approach;
- Strong sense of ownership and responsibility;
- Emotional intelligence, resilience, and ability to stay calm in non-standard situations;
- Flexibility and readiness to work in a dynamic environment, including occasional urgent client requests outside standard working hours.
Our clients offer competitive benefits to support your professional and personal growth, including:
- Health & Wellness Focus;
- Global Medical Coverage;
- Growth Opportunities;
- Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
- Performance-Driven Rewards;
- Dynamic Work Environment.
Apply, and let your growth journey begin
To learn more about Growe Talents visit their website
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